I thought we had a bedbug situation at my house therefore, I decided to call a few companies to get some estimates and to learn about the process. The first company I called asked me to send some pictures and they believed that we did have bedbugs and wanted to schedule something right away. I then proceeded to call AC Pest and luckily I spoke with Jim who was extremely helpful. He took time to explain the process and gave me some background information, and when I was describing my situation, he first wanted to confirm that we had bed bugs before spending any money to fix it.